Installations in the Field
Work performed in the field presents a challenge for data collection. While most businesses just collect the minimum required information, there is a lot of lost opportunity for field service reporting.
In the field, time on site can be logged along with tasks, notes, and pictures through a tablet app. The customer can sign off on the work which will produce a PDF report of work completed with customers signature.
Field Service solutions typically come in the form of a mobile reporting app that is used on-site by employees or technicians with a web portal for viewing submissions and running reports.
We believe that Field Services represents one of the highest areas for efficiency gains through our software. This is primarily due to increased data accuracy along with the new insights that can be discovered through reporting.